Ambulance Call

An Ambulance Call is a SERVICE REQUEST.

An Ambulance Call is a call received into the Ambulance Control Room.

This could be a direct 999 call or a call transferred from another ORGANISATION.

Every call received into the Ambulance Control Room is given a unique AMBULANCE CALL IDENTIFIER.

An AMBULANCE VEHICLE may be dispatched to provide treatment to the PATIENT face to face, with onward transport to a hospital or other destination if required. Alternatively, the PATIENT may be given advice via telephone or video consultation and not require an AMBULANCE VEHICLE response.

For further information on Ambulance Calls, see the NHS England and NHS Improvement website at: Ambulance Response Programme.


This supporting information is also known by these names:
pluralAmbulance Calls