The NHS Data Model and Dictionary Service is provided by NHS England.

The NHS Data Model and Dictionary Service provides the development, maintenance and support of NHS Information Standards, contained in the NHS Data Model and Dictionary.

The NHS Data Model and Dictionary Service provides the following products and information to help users understand and navigate the NHS Data Model and Dictionary:

• Mailing List:
  • The NHS Data Model and Dictionary Service operates a Mailing List service, which is specifically designed to make users aware of NHS Data Model and Dictionary Service products, such as:
    • New NHS Data Model and Dictionary releases
    • Proposed changes to the NHS Data Model and Dictionary.
  • To subscribe to or unsubscribe form the mailing list, please submit your preferences on the: Programme bulletins page.
    
• Submitting A Query:
  • If you would like to ask a question or make a suggestion about any aspect of the NHS Data Model and Dictionary you can do so via one of the following channels:
    • Email support.digitalservices@nhs.net
    • NHS National IT Customer Support Portal:
      • NHS Mail users can log in by selecting Login with NHSmail
      • Non-NHS Mail users can log in or create an account using the Login in with a Portal account section
      • Once logged in:
        • Select Submit a Case
        • Select Standards from the left-hand menu
        • Select NHS Data Model and Dictionary Query from the Standards section
        • Complete the form and select Submit to submit a query relating to the NHS Data Model and Dictionary
    • Phone: 0300 303 5035.

Please ensure the following information is included:

• Full name
• Job title
• Telephone number
• Organisation
• A full description of your query with a suggested resolution.

After receiving a response you will be asked to complete a customer satisfaction survey, this is your opportunity to rate the quality of the NHS Data Model and Dictionary Service and the quality of the response you received.

• Policies.
  • For further information on the NHS Data Model and Dictionary Service, see the NHS Data Model and Dictionary Service web pages on the NHS England website.